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Firewall Access Rules

If you are behind a firewall that is restricting access to Louper, please ask your network administrator to allow access to the following domains and ports on your network:

Domains​

louper.io
app.louper.io
louper.livekit.cloud
*.turn.livekit.cloud

There are dynamic subdomains in addition to the above that may be required. We strongly recommend allowing all louper.io subdomains on your firewall (eg. *.louper.io).

Ports​

For traffic to and from all domains listed above​

  • TCP 80
  • TCP + UDP 443
  • TCP 3334
  • TCP + UDP 3478
  • TCP 7881
  • UDP 7882
  • UDP 10006
  • UDP 50000-60000
  • TCP + UDP 19302

For RTMP streaming from client to *.louper.io​

  • TCP 1935

For SRT streaming from client to *.louper.io​

  • UDP 9999

UDP Hole-Punching​

Please ensure UDP hole-punching is enabled, or disable symmetric NAT. This helps machines behind the firewall establish a direct connection to Louper servers.

Note​

Access can be tested using the Connection Tester. For further help or troubleshooting, contact Louper support.